Frequently Asked Questions
ClueJay Pet Tests
ClueJay Pet Tests are innovative home pet testing products created by our team of veterinarians and pet advocates, with a mission to empower pet owners to take a proactive approach to the care of their dogs, cats, and (coming soon) other pets.
ClueJay simple home testing delivers rapid results to an accessible digital dashboard – helping pet owners keep their animals healthy, save time, avoid stress, stay engaged, and keep up to date on their pet’s healthcare.
Several tests are routinely recommended by veterinarians to help maintain each pet’s health and wellness. By putting these authentic, professional tests in pet owner hands, they can now help protect their pet (and in some cases their family) right from home, before a problem arises.
Grab a Kit, Get a Clue!
That’s correct. ClueJay Veterinary Lab Tests From Home are DIY (Do-It-Yourself). A veterinary exam, prescription, consultation, or relationship is NOT required to purchase the test, submit a sample, or get results. Pet owners are not asked to provide the name of a veterinarian or veterinary practice and are not required to share the results with a vet. The easy-to-understand online test results are provided back to the pet owner directly and privately.
ClueJay is a strong advocate of testing through and under the guidance of veterinarians. However, we also believe that some of these authentic, professional tests should be more accessible online and in pet retail stores, through pet service providers like kennels, day cares, groomers, and trainers, and at animal shelters and rescues.
ClueJay is founded and guided by veterinarians. We believe in the value of the veterinary-client-patient relationship (VCPR) and strongly encourage you to share your pet’s test results with a local or virtual veterinarian for professional medical perspective and guidance; whether the results come back negative or positive.
Keep in mind that a test result is not the same as a veterinarian’s diagnosis. A diagnosis requires health history, physical exam findings, and maybe other tests to determine the safest and most effective treatment or prevention plan, tailored to your pet’s unique needs.
This new testing power is in your hands, so please use it responsibly.
Yes. Simply put, pet owners now have direct access to some of the same professional tests as vets. The types of tests available through ClueJay are recommended, performed, analyzed, and acted upon by veterinarians every day.
The veterinarian founders created ClueJay to deliver the trusted, reliable, reference lab quality pet tests they’ve used countless times with patients during years of clinical practice. ClueJay is an innovative way to make these authentic tests more available.
The phrase “veterinary approved” gets used frequently to market all sorts of products to consumers but is not defined. It should mean the veterinary profession embraces the product, test, medicine, or procedure based on scientific merit and study, and not mean just one or a few vets thought it was cool.
When we say, “vet approved”, we mean the types of lab tests widely endorsed by the veterinary profession as best diagnostic medicine. ClueJay brings these well-established diagnostics right to your door, using the same and often more advanced testing techniques than what veterinarians perform in their own practices.
Yes. ClueJay lab test results are reported in a format appropriate for a veterinary patient record. Pet owners have easy, 24/7 online access to their pet’s test results, and can email a print-ready results report to their vet (or anyone) directly from ClueJay.com.
ClueJay reports are designed to be easily understood (without a veterinary degree) while still using language and measures that veterinarians expect from their reference laboratories. ClueJay pet reports meet or exceed test result reporting standards.
Besides the reporting format, veterinarians also rightfully expect test results to be relevant and trustworthy. Having experienced vets at the helm of ClueJay and ClueJay Veterinary Laboratories LLC (CVL) is critical for both. ClueJay only offers tests that are recommended and relied on by veterinarians for important pet health decisions. They are the real thing, processed and analyzed by experienced laboratory technicians in ways that meet or exceed modern reference laboratory testing standards.
To support ClueJay pet tests, ClueJay has engineered and deployed the most advanced sample tracking technologies in veterinary healthcare to ensure sample-pet-test matching accuracy for mistake-free lab operations. Trust doesn’t need to be blind though, which is why we provide evidence-based test results, with photographic proof of microscopic findings (e.g., stool parasites) included on the pet’s report and careful documentation at the laboratory. CVL holds all pet samples for a defined time period after reporting for add-on or re-test requests and welcomes any lab processing questions from veterinarians.
- Dog Respiratory Test: Coughing, Sneezing, Runny Nose, Eye Discharge
- Cat Respiratory Test: Coughing, Sneezing, Runny Nose, Eye Discharge
- Poultry Stool Test: Worms
- Dog Urine Test: Hydration + Biochemistry + Microscopy
- Cat Urine Test: Hydration + Biochemistry + Microscopy