Frequently Asked Questions

Step 2: Collect

Stool Tests: What’s Included?

Everything you need to collect a sample from your pet!

Stool Test Kits include:

  • ClueCard to keep for your records
  • Simple test kit instructions
    • ACTIVATE online with lab fee
    • COLLECT sample in test tubes
    • MAIL to lab from home
  • Non-latex gloves (extra-large size)
  • Two test tubes with sample collection spoons
    • Brown top test tube does not contain fluid
    • Blue top test tube contains fixative (stabilizing) fluid ParaVetTM which is formalin-free and carries no warning labels (non-toxic, non-flammable, eco-friendly). Please refer to the ParaVetTM Safety Data Sheet for more details.
  • Double zip sample return bag
  • Prepaid return shipping box (USPS First Class)
  • ClueJay stickers to peel, stick, and share! #ClueJayPetTest

Stool Tests: Fresh Sample Needed?

Yes please. There are two practical things to help increase “parasite yield” (finding and identifying any parasites if present). The first is by starting with a fresh stool sample (just or very recently passed by the dog or the cat) to avoid subjecting the stool parasites to harsh outdoor conditions before mailing.

It’s also easier to spoon into the test tubes if it hasn’t been baked in the sun, frozen in the cold, or desiccated (dried out) in the litterbox; and gives the lab a better sample to process. Refrigeration of the stool sample is not necessary prior to mailing it. If the outdoor temperature is very cold or very hot, consider dropping off the return test box with sample at a local post office (rather than leaving it in your mailbox).

The second practical thing is to get some help from science. The blue top test tube in ClueJay Dog or Cat Stool Tests Level 1, 2, and 3 includes the non-hazardous, formalin-free fixative (stabilizing) fluid ParaVetTM. While not required for stool sample submission and testing, ParaVet adds an extra level of assurance in preserving stool parasites during transport to the lab.

There are certain times when analyzing a very fresh stool sample is helpful. For example, veterinarians can occasionally find Giardia trophozoites (motile form) in watery stools or diarrhea if able to quickly examine the stool under the microscope (within about 30 minutes of dog or cat passing the stool). This is rarely practical even in a local veterinary practice, which is why Giardia by ELISA testing is more reliable (ClueJay Dog or Cat Stool Tests Level 2 and 3). Most veterinarians simply do what ClueJay pet owners are doing; taking the stool sample and mailing it to a reference laboratory for testing.

Stool Tests: Trouble Collecting Sample?

Sometimes collecting a stool sample doesn’t go as planned. Maybe it got lost in the grass (or under a shoe) or it’s too watery to pick up; or maybe a pet owner mistakenly collected a clump out of the litterbox that’s urine and not stool. Whatever the issue, chat with customer support at ClueJay.com during normal business hours, email hello@cluejay.com, or call 1-833-PET-TEST (1-833-738-8378). We will do our best to help.

“The blue top tube fluid spilled?”
It’s okay. The blue top test tube in ClueJay Dog or Cat Stool Tests Level 1, 2, and 3 includes the non-hazardous, formalin-free fixative (stabilizing) fluid ParaVetTM. While not required for stool sample submission and testing, ParaVet adds an extra level of assurance in preserving stool parasites during transport to the lab. We like having it but don’t need to, so even if some or all of the fluid spilled, collect and submit stool in the blue top tube as directed. This won’t cause any delay in processing.

Stool Tests: Test Tube Fluid Safety?

The fixative (stabilizing) fluid ParaVetTM contained in the blue top test tube of ClueJay stool test kits is formalin-free and carries no warning labels (non-toxic, non-flammable, eco-friendly). While not required for stool sample submission and testing, ParaVet is used to help preserve parasites during stool sample transport to the lab.

FIRST AID MEASURES (ParaVetTM Safety Data Sheet SECTION 4):
Consult a physician. Show the Safety Data Sheet to the doctor in attendance.

In case of eye contact: Rinse thoroughly with plenty of water for at least 15 minutes and consult a physician.
In case of skin contact: Wash off immediately with soap and plenty of water while removing contaminated clothes and shoes. Consult a physician if discomfort continues.
If swallowed: Clean mouth with water and drink afterwards plenty of water. Consult a physician.
If inhaled: Move to fresh air. Consult a physician if discomfort continues.

Please refer to the ParaVetTM Safety Data Sheet for more details.